What to Expect

The Excavation Process

We know how overwhelming the process of excavation can feel, so we put together this handy guide to help ease your mind. Remember - RooterPLUS has your back when everything else is falling apart. We have over 28 years of experience providing professional solutions.

Prepare

Scheduling

Pathway

Backfilling

Fence

Interior

Landscaping

Prepare Your Yard

We will do our best to mark the path and area needed for the excavation process. We do this so you can adjust the location of any precious yard items such as ornaments or sculptures, so as not to leave them in precarious locations. We are not responsible for items left in the excavation zone. If you feel unsure about an item or location, please don't hesitate to ask us.

Scheduling

We understand you have a lot going on in your life, so we do our best to be very clear about the scheduling. However, sometimes things out of our control might affect the schedule, such as weather or inspections. If we have to leave the job site due to the aforementioned delays, we will clearly mark any hazards for your safety.

Path for Machinery

It should be noted that the landscaping along the path to the excavation site, along with the actual excavation site will be affected. It's possible our heavy machinery will leave ruts in your yard. We might also have to remove shrubs that are in the way of the excavation site.

There will be a mound of dirt.

When the job is complete, the next step is backfilling the excavation site. This will leave a large mound of dirt in your yard. Don't fret! This mound will settle over the next few months from rain and other natural settling conditions. Trying to remove the mound before it has a chance to settle could result in a dip or gully in your soil.

Possible Fence Removal

We do our best to work around your fence, but in some cases a small section will need to be removed. Please note fence repairs are separate from our work, and are best completed once soil has settled. If you share a fence with your neighbor, it might be a good idea to let them know of the upcoming repairs.

Work Inside Your Home

Occasionally, work will need to be performed inside the home as well. This could include some concrete removal. We will let you know if this work needs to be done before we begin.

Patience with Yard Restoration

It will take some time for your yard to settle back into its normal state. This is completely normal. We do offer leveling services as well as seed and straw services. This is not meant to replace any original landscaping.

4.7 out of 5 stars - 5020 votes

4.7 Stars (5020 Reviews)

Robert came out quickly and did a fantastic job. He found the leak quickly and did a quality repair to a poorly joined pipe by the builder. I am very pleased with the work provided. He went the extra mile and also replaced the pine straw that was removed for the repair. Work was NOT cheap but... Robert came out quickly and did a fantastic job. He found the leak quickly and did a quality repair to a poorly joined pipe by the builder. I am very pleased with the work provided. He went the extra mile and also replaced the pine straw that was removed for the repair. Work was NOT cheap but I got what I needed - immediate response and repair. I recommend if you are in a pinch.
Great service and work done really good. Steven E. hands down the best. The way he works with the machine, makes it look easy. He explained every detail about the job we was going to do. And all his knowledge is awesome. I will recommend him and the company to anyone needing service at their... Great service and work done really good. Steven E. hands down the best. The way he works with the machine, makes it look easy. He explained every detail about the job we was going to do. And all his knowledge is awesome. I will recommend him and the company to anyone needing service at their homes. Thank You Steven!
Steven was very knowledgeable and educated us on septic tanks. We luckily had gravel drainage so he recommended cleaning out our septic tank completely and putting biodegratible in the drainage field. He was here from 4:00-6:30 and explained everything to my husband. In the past when we had our... Steven was very knowledgeable and educated us on septic tanks. We luckily had gravel drainage so he recommended cleaning out our septic tank completely and putting biodegratible in the drainage field. He was here from 4:00-6:30 and explained everything to my husband. In the past when we had our septic tank pumped they did it incorrectly. I feel confident in Steven’s work and we have a 12 month guarantee. It was costly but for what he did worth every penny. Thank you Steven for your expertise job.
Steven was so awesome and very knowledgeable of the system that he taught me a lot. He did a good job alone and I would recommend and already did to someone else. I like the fact he drove a long way and there was no charge for him to come out! I will use him again in another 4-5 years if he... Steven was so awesome and very knowledgeable of the system that he taught me a lot. He did a good job alone and I would recommend and already did to someone else. I like the fact he drove a long way and there was no charge for him to come out! I will use him again in another 4-5 years if he still with the company! Thanks Steven again!
David O. Showed up on time and prepared. Very professional at his craft. Explained everything in detail, and got the job done! I will definitely be giving Rooter Plus my business going forward! Thank you David O.!!!
Ken H was excellent! He was professional and efficient in diagnosing my problem with my water heater. He offered various options for replacement and went out of his way to get the job done the same day. I would highly recommend him and Rooter Plus!
Great customer experience, with experienced staff. I called the office for water leakage on Sunday morning and they schedule me with Technician arrival in 30 mins. Jason reached on time, investigate the problem and able to find the source of leak in few minutes, which was definitely tricky and I... Great customer experience, with experienced staff. I called the office for water leakage on Sunday morning and they schedule me with Technician arrival in 30 mins. Jason reached on time, investigate the problem and able to find the source of leak in few minutes, which was definitely tricky and I believe only an expert eye like Jason can capture it. He walked me over the issue, fixed it and saved my Sunday morning. RooterPLUS is on my speed dial now for any plumbing issues.
It is usually unlikely that you see someone young working hard and have a good attitude along with it. Robert definitely displayed that while he was at work today and I had the pleasure to meet him and tell you about it. Keep up the good work Robert it will pay off!

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