What to Expect

The Excavation Process

We know how overwhelming the process of excavation can feel, so we put together this handy guide to help ease your mind. Remember - RooterPLUS has your back when everything else is falling apart. We have over 28 years of experience providing professional solutions.

Prepare

Scheduling

Pathway

Backfilling

Fence

Interior

Landscaping

Prepare Your Yard

We will do our best to mark the path and area needed for the excavation process. We do this so you can adjust the location of any precious yard items such as ornaments or sculptures, so as not to leave them in precarious locations. We are not responsible for items left in the excavation zone. If you feel unsure about an item or location, please don't hesitate to ask us.

Scheduling

We understand you have a lot going on in your life, so we do our best to be very clear about the scheduling. However, sometimes things out of our control might affect the schedule, such as weather or inspections. If we have to leave the job site due to the aforementioned delays, we will clearly mark any hazards for your safety.

Path for Machinery

It should be noted that the landscaping along the path to the excavation site, along with the actual excavation site will be affected. It's possible our heavy machinery will leave ruts in your yard. We might also have to remove shrubs that are in the way of the excavation site.

There will be a mound of dirt.

When the job is complete, the next step is backfilling the excavation site. This will leave a large mound of dirt in your yard. Don't fret! This mound will settle over the next few months from rain and other natural settling conditions. Trying to remove the mound before it has a chance to settle could result in a dip or gully in your soil.

Possible Fence Removal

We do our best to work around your fence, but in some cases a small section will need to be removed. Please note fence repairs are separate from our work, and are best completed once soil has settled. If you share a fence with your neighbor, it might be a good idea to let them know of the upcoming repairs.

Work Inside Your Home

Occasionally, work will need to be performed inside the home as well. This could include some concrete removal. We will let you know if this work needs to be done before we begin.

Patience with Yard Restoration

It will take some time for your yard to settle back into its normal state. This is completely normal. We do offer leveling services as well as seed and straw services. This is not meant to replace any original landscaping.

Friendly and punctual

Jason has come to my house three times. Each time he was friendly, punctual, and very clear about the cost of repairs and what kind of work was required. At every step he kept me informed. Outstanding service. Would definitely call on Rooterplus again.

Chris S.

7/21/22

Came through for me I needed to service my septic tank prior to sodding my backyard. I called 2 other companies prior to RooterPLUS, Both showed up with equipment that couldn't do the job. With only a couple day window available, RooterPLUS came through for me the next morning with the right...

Came through for me

I needed to service my septic tank prior to sodding my backyard. I called 2 other companies prior to RooterPLUS, Both showed up with equipment that couldn't do the job. With only a couple day window available, RooterPLUS came through for me the next morning with the right equipment and a professional and pleasant crew.

Doc and Kory assessed the situation and got right to work. They knew exactly what to do and completed the task perfectly. They explained everything throughout the process and pointed out potential issues as they worked. Everything was done to my complete satisfaction and I'll definitely use RooterPLUS in the future for my septic tank needs.


Jim P.

9/7/21

Amazing Experience

From Customer service (Amanda) to plumber (Kurt) my experience was amazing! Thank you for helping me to solve my issue quickly and affordably. I will recommend this company to anyone needing a plumber in the future!

Laura A.

9/23/20

Neighborhood rockstars We had an issue in my neighborhood where a water main pipe burst, leaving a giant mess of a leak spewing into the street. We called numerous plumbing companies who all said they couldn't get out in a timely manner. RooterPlus! said no problem, we'll be out asap.Josh...

Neighborhood rockstars

We had an issue in my neighborhood where a water main pipe burst, leaving a giant mess of a leak spewing into the street. We called numerous plumbing companies who all said they couldn't get out in a timely manner. RooterPlus! said no problem, we'll be out asap.Josh came out, assessed the situation and said he had to go get some more supplies. He came back with the necessary supplies and got to work. And he worked and worked and worked from 6pm until 4:30 am! He had to call in reinforcements (Josh 2) and they worked hard as a team to repair the issue. Then they came back out only 5 hours later to put the finishing touches on the job.I think I speak for the entire neighborhood when we say THANK YOU SO VERY MUCH for being absolute rockstars and getting our neighborhood back up and running.


Matt S.

7/14/22

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770-888-1931