Working From Home…Not Working for Me

Working From Home…Not Working for Me

I always thought it would be a great gig to work from home. You know, no 5:15 a.m. alarm, no shower, shaving and getting all dressed up. I don't have to brave the cold and walk through puddles to the car. I can just put on my sweats, fire up the laptop, get some breakfast and work away. I have email and my cellphone, I can log onto GPS and see where my guys are and I can see the dispatch board and know exactly which calls are coming in. I can see in real time exactly how much revenue is coming in and exactly what we are spending out in the field. Who needs an office?

Today was the day. I was going to give it a shot. My little girl was sick and home from school, so the wife went to work and I was going to work from home. I got out of bed around 6:30 a.m. and got all ready for a busy Monday. I took some calls from managers and techs. I sent some emails and replied to others. Checked the dispatch board and talked to my dispatchers. It was now around 7:30 a.m. and I was looking for things to do. I turned on some music because it was so quiet I could not concentrate. A couple times I caught myself clicking on the "get mail" icon to see if somebody was sending me something. I was bored out of my mind! I called the wife and asked if she could work a half day. She came home around noon and I went to the office.

As soon as I walked in, the phones were ringing off the hook. Ringing phones in the service industry are like slot machines paying out tokens. That is where the money is. I saw my managers and my dispatchers. There were fires to put out. There were customers to talk to. It was exciting. I got to the office around 1 p.m. and did not take a breath until about 3:30. This is the way I like it. Some people probably thrive in an at home environment - not me.

I need people around me. I need to watch motivated people doing something that they like. I don't know if it is the energy that I need or the smiling faces. I love my job and the people that I work with. You can have your sweat pants and couch and I will take my office in Cumming, GA all day long.

Friendly and punctual

Jason has come to my house three times. Each time he was friendly, punctual, and very clear about the cost of repairs and what kind of work was required. At every step he kept me informed. Outstanding service. Would definitely call on Rooterplus again.

Chris S.

7/21/22

Came through for me I needed to service my septic tank prior to sodding my backyard. I called 2 other companies prior to RooterPLUS, Both showed up with equipment that couldn't do the job. With only a couple day window available, RooterPLUS came through for me the next morning with the right...

Came through for me

I needed to service my septic tank prior to sodding my backyard. I called 2 other companies prior to RooterPLUS, Both showed up with equipment that couldn't do the job. With only a couple day window available, RooterPLUS came through for me the next morning with the right equipment and a professional and pleasant crew.

Doc and Kory assessed the situation and got right to work. They knew exactly what to do and completed the task perfectly. They explained everything throughout the process and pointed out potential issues as they worked. Everything was done to my complete satisfaction and I'll definitely use RooterPLUS in the future for my septic tank needs.


Jim P.

9/7/21

Amazing Experience

From Customer service (Amanda) to plumber (Kurt) my experience was amazing! Thank you for helping me to solve my issue quickly and affordably. I will recommend this company to anyone needing a plumber in the future!

Laura A.

9/23/20

Neighborhood rockstars We had an issue in my neighborhood where a water main pipe burst, leaving a giant mess of a leak spewing into the street. We called numerous plumbing companies who all said they couldn't get out in a timely manner. RooterPlus! said no problem, we'll be out asap.Josh...

Neighborhood rockstars

We had an issue in my neighborhood where a water main pipe burst, leaving a giant mess of a leak spewing into the street. We called numerous plumbing companies who all said they couldn't get out in a timely manner. RooterPlus! said no problem, we'll be out asap.Josh came out, assessed the situation and said he had to go get some more supplies. He came back with the necessary supplies and got to work. And he worked and worked and worked from 6pm until 4:30 am! He had to call in reinforcements (Josh 2) and they worked hard as a team to repair the issue. Then they came back out only 5 hours later to put the finishing touches on the job.I think I speak for the entire neighborhood when we say THANK YOU SO VERY MUCH for being absolute rockstars and getting our neighborhood back up and running.


Matt S.

7/14/22

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