Plumbing Emergency!! Oh No… What Do I Do?

Plumbing Emergency!! Oh No… What Do I Do?

I had a friend call me last week who unfortunately had a hot water line to his washing machine break.  He knew what to do and immediately turned off his water and called us.  He asked me on the phone if all of our customers know what to do in case of an emergency like this.  Bam!!!  Blog topic…

What to do in case of a water pipe burst?

Though we hope that a water line burst never happens at your home, you can never predict such incidents and should always have this information handy. It is quite scary but if you are prepared and have an understanding on what can be done immediately, it makes the experience less frightening.
Since the water supply pipe is pressurized, it leads to a sudden gush of water pouring out in event of a burst. There is no indication or warning in this case, unlike the sewer main backup, wherein the water starts to drain only slowly.
It is crucial to understand the most important thing if the water pipe bursts and there is a plumbing emergency – Water needs to be turned off completely from the source. This can be done in either of the ways:


* You will need to turn off the main shutoff valve, which could be located at the front of the house. In case it is a ball valve, the level will have to be turned one quarter in order to turn off the water supply. However, in case of the older gate valve, you will need to move the handle clockwise. An easy way to remember is “Righty tighty – Lefty loosy”.


* You could alternatively turn off the water at the meter. To know where it is located, you will need to recall where the local utility company representative goes to read the meter each month to check on your water consumption. You will require the right tools since this procedure cannot be done easily without the appropriate equipment.

* It is therefore advisable to purchase a meter key from your nearest hardware store and have the peace of mind that you will be able to manage and bring the situation under control at a short notice. Even though you will not be able to repair the plumbing damage and will require professional help in replacing the pipe etc, it will save you quite a lot of clean-up if you act on time and have the right tool handy.



Once the water supply is turned off from the mains, you should also do one more thing.


The hose faucets located outside the house should be opened up, so that the residual water from the water pipes gets drained outside rather than inside.


After you have taken these handy steps, give us at RooterPLUS a call at 770-888-1931. We will be right out, get the leak fixed and get your water back on.


Please share this information with as many people as possible…


Thanks



Ulysses was great from start to finish!!! He resolved my complicated plumbing issue and provided thoughtful communication throughout the entire process!

Crystal Hope

6/29/24

I would highly recommend this company for any plumbing issues, Technician Charles did an outstanding job repairing and preventing further issues with my leaking water heater. His attention to detail and system knowledge was very impressive; resulting with me being very satisfied with the end...

I would highly recommend this company for any plumbing issues, Technician Charles did an outstanding job repairing and preventing further issues with my leaking water heater. His attention to detail and system knowledge was very impressive; resulting with me being very satisfied with the end result. The professionalism and service provided, places this company at the forefront in the plumbing business in my book. I would also like to thank Johnny, upon answering my call for a repair...he immediately was concern with getting the repair done today. I appreciate RooterPlus entire team and the hard work you all contribute to a job well done!


Raymond Carnegie

6/30/24

Richard at Rooter Plus was amazing. We had to have our septic tank serviced. He explained everything in detail and was friendly and super fast. They finished in under 2 hours. Highly highly recommend him.

Arthur Kirkland

6/29/24

The technician was punctual, pleasant to talk to and polite.
He answered my questions professionally. This was my first time using Rooter Plus and i would use them again. Good job, RP!

Ross Coleman

6/29/24

Michelle at RooterPlus! is a joy to work with! She helped me with an association that had a plumbing issue that was preventing them from opening their pool on time. She sent technicians out right away and the pool opened as scheduled…and we had happy homeowners! Thank you Michelle!

Melissa

6/29/24

Paul was very professional and polite. He figured out what the problem was and he got it fixed up for me. Really appreciate him coming out on such short notice!

Kristen Nicole

6/28/24

Coleman came out quickly and found the water leak in my front yard. He was very knowledgeable & knew exactly where the water leak was coming from . I was so happy ! He worked extremely hard in this 100 degree weather ! He needs a raise today !! Good hard workers and experienced ones are hard...

Coleman came out quickly and found the water leak in my front yard. He was very knowledgeable & knew exactly where the water leak was coming from . I was so happy ! He worked extremely hard in this 100 degree weather ! He needs a raise today !! Good hard workers and experienced ones are hard to come by ! I highly recommend Coleman for your plumbing needs !!!!!!!! Thank you again Coleman !!!!!!! Your the BEST !!!!!!!!


Lisa Tippens

6/27/24

Amazing service. Straight forward and honest pricing. The technician was very knowledgeable and personable. Would definitely be using them again

Amalu Obinna

6/26/24

Technician Haley was on time, he explained what needed to be done and why, gave me an estimate on the work being done, and got to it. My hot water heater is now purring along and providing my wife and I with lovely non-rusty hot water. It is, in a word, transformative. This was a great...

Technician Haley was on time, he explained what needed to be done and why, gave me an estimate on the work being done, and got to it. My hot water heater is now purring along and providing my wife and I with lovely non-rusty hot water. It is, in a word, transformative. This was a great experience and I'll be telling all my family and friends about Technician Haley's awesomeness.


Bryan Wood

2/26/24

I just want to thank Johnny Jackson and Rooter Plus for working to accommodate a disables veteran in getting my Septic and drain fields repaired/replaced. The employees were very friendly and answered all my concerns. I would recommend you to anyone who needed Septic repair. Thank you so much.

I just want to thank Johnny Jackson and Rooter Plus for working to accommodate a disables veteran in getting my Septic and drain fields repaired/replaced. The employees were very friendly and answered all my concerns. I would recommend you to anyone who needed Septic repair. Thank you so much.


Hedda Sigler

6/25/24

My fiancé and I have never been so impressed w/ a company!! We had experienced a "customer leakage" on Thursday. Patrick and his team came to our rescue and worked diligently in over 100 degree weather and 10hr plus to get the job done! We are forever grateful for Patrick!! He is the best and...

My fiancé and I have never been so impressed w/ a company!! We had experienced a "customer leakage" on Thursday. Patrick and his team came to our rescue and worked diligently in over 100 degree weather and 10hr plus to get the job done! We are forever grateful for Patrick!! He is the best and so hardworking!! Thank you so much for your service!! 5 star ALL the way around


Kelly Dromgoole

6/24/24

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