Plumbing Emergency!! Oh No… What Do I Do?

Plumbing Emergency!! Oh No… What Do I Do?

I had a friend call me last week who unfortunately had a hot water line to his washing machine break.  He knew what to do and immediately turned off his water and called us.  He asked me on the phone if all of our customers know what to do in case of an emergency like this.  Bam!!!  Blog topic…

What to do in case of a water pipe burst?

Though we hope that a water line burst never happens at your home, you can never predict such incidents and should always have this information handy. It is quite scary but if you are prepared and have an understanding on what can be done immediately, it makes the experience less frightening.
Since the water supply pipe is pressurized, it leads to a sudden gush of water pouring out in event of a burst. There is no indication or warning in this case, unlike the sewer main backup, wherein the water starts to drain only slowly.
It is crucial to understand the most important thing if the water pipe bursts and there is a plumbing emergency – Water needs to be turned off completely from the source. This can be done in either of the ways:


* You will need to turn off the main shutoff valve, which could be located at the front of the house. In case it is a ball valve, the level will have to be turned one quarter in order to turn off the water supply. However, in case of the older gate valve, you will need to move the handle clockwise. An easy way to remember is “Righty tighty – Lefty loosy”.


* You could alternatively turn off the water at the meter. To know where it is located, you will need to recall where the local utility company representative goes to read the meter each month to check on your water consumption. You will require the right tools since this procedure cannot be done easily without the appropriate equipment.

* It is therefore advisable to purchase a meter key from your nearest hardware store and have the peace of mind that you will be able to manage and bring the situation under control at a short notice. Even though you will not be able to repair the plumbing damage and will require professional help in replacing the pipe etc, it will save you quite a lot of clean-up if you act on time and have the right tool handy.



Once the water supply is turned off from the mains, you should also do one more thing.


The hose faucets located outside the house should be opened up, so that the residual water from the water pipes gets drained outside rather than inside.


After you have taken these handy steps, give us at RooterPLUS a call at 770-888-1931. We will be right out, get the leak fixed and get your water back on.


Please share this information with as many people as possible…


Thanks



Friendly and punctual

Jason has come to my house three times. Each time he was friendly, punctual, and very clear about the cost of repairs and what kind of work was required. At every step he kept me informed. Outstanding service. Would definitely call on Rooterplus again.

Chris S.

7/21/22

Came through for me I needed to service my septic tank prior to sodding my backyard. I called 2 other companies prior to RooterPLUS, Both showed up with equipment that couldn't do the job. With only a couple day window available, RooterPLUS came through for me the next morning with the right...

Came through for me

I needed to service my septic tank prior to sodding my backyard. I called 2 other companies prior to RooterPLUS, Both showed up with equipment that couldn't do the job. With only a couple day window available, RooterPLUS came through for me the next morning with the right equipment and a professional and pleasant crew.

Doc and Kory assessed the situation and got right to work. They knew exactly what to do and completed the task perfectly. They explained everything throughout the process and pointed out potential issues as they worked. Everything was done to my complete satisfaction and I'll definitely use RooterPLUS in the future for my septic tank needs.


Jim P.

9/7/21

Amazing Experience

From Customer service (Amanda) to plumber (Kurt) my experience was amazing! Thank you for helping me to solve my issue quickly and affordably. I will recommend this company to anyone needing a plumber in the future!

Laura A.

9/23/20

Neighborhood rockstars We had an issue in my neighborhood where a water main pipe burst, leaving a giant mess of a leak spewing into the street. We called numerous plumbing companies who all said they couldn't get out in a timely manner. RooterPlus! said no problem, we'll be out asap.Josh...

Neighborhood rockstars

We had an issue in my neighborhood where a water main pipe burst, leaving a giant mess of a leak spewing into the street. We called numerous plumbing companies who all said they couldn't get out in a timely manner. RooterPlus! said no problem, we'll be out asap.Josh came out, assessed the situation and said he had to go get some more supplies. He came back with the necessary supplies and got to work. And he worked and worked and worked from 6pm until 4:30 am! He had to call in reinforcements (Josh 2) and they worked hard as a team to repair the issue. Then they came back out only 5 hours later to put the finishing touches on the job.I think I speak for the entire neighborhood when we say THANK YOU SO VERY MUCH for being absolute rockstars and getting our neighborhood back up and running.


Matt S.

7/14/22

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