a man inspecting a sump pump

Got sump pump problems? Get expert solutions

Have you ever experienced sump pump problems that led to a flooded basement and damaged property? Install a backup sump pump in your Alpharetta home to avoid the operational problems that cause sump pump failure.

Sump pumps are a great resource for keeping water out of the basement. A properly sized and installed pump will keep up with heavy rains and groundwater accumulation. However, it's not uncommon for a sump pump to stop working — often when you need it most.

  • Power outages. Sump pumps will only work if they're powered by electricity. If the power goes out in your home and it's raining heavily, water will quickly accumulate in your basement.
  • Mechanical malfunctions. For example, the float can get stuck on the wall of the well where the pump is installed. Then it will fail to signal the pump to power on and take care of rising water levels.
  • Improper size. A homeowner who installs the pump in do-it-yourself fashion must ensure it can deal with the home's water overflow. If the pump is overwhelmed, it won't be able to keep up with water disposal. If you installed the sump pump yourself and your pump is running almost continuously — or if your home is in an area with a high water table — you should invest in a larger pump. It's best to consult a licensed Marietta plumber to assess if the pump is the right size.

Prevention is the cure

Face sump pump problems head on and install a backup that will automatically cycle on when the primary pump fails for any reason. Furthermore, battery backup systems don't rely on electricity, so they are a must-have for any home.

Get expert advice before installing a primary or backup sump pump. For optimal protection, select a pump that's sized appropriately for your home. For example, a home that's located in a high water table area might need a dual sump pump to ensure the system can handle the water volume.

A plumber can inspect your Alpharetta home to guarantee that other factors aren't contributing to basement flooding and to look over the home's drainage system, the grading of the floor and more.

Image source: Wikimedia Commons

Friendly and punctual

Jason has come to my house three times. Each time he was friendly, punctual, and very clear about the cost of repairs and what kind of work was required. At every step he kept me informed. Outstanding service. Would definitely call on Rooterplus again.

Chris S.

7/21/22

Came through for me I needed to service my septic tank prior to sodding my backyard. I called 2 other companies prior to RooterPLUS, Both showed up with equipment that couldn't do the job. With only a couple day window available, RooterPLUS came through for me the next morning with the right...

Came through for me

I needed to service my septic tank prior to sodding my backyard. I called 2 other companies prior to RooterPLUS, Both showed up with equipment that couldn't do the job. With only a couple day window available, RooterPLUS came through for me the next morning with the right equipment and a professional and pleasant crew.

Doc and Kory assessed the situation and got right to work. They knew exactly what to do and completed the task perfectly. They explained everything throughout the process and pointed out potential issues as they worked. Everything was done to my complete satisfaction and I'll definitely use RooterPLUS in the future for my septic tank needs.


Jim P.

9/7/21

Amazing Experience

From Customer service (Amanda) to plumber (Kurt) my experience was amazing! Thank you for helping me to solve my issue quickly and affordably. I will recommend this company to anyone needing a plumber in the future!

Laura A.

9/23/20

Neighborhood rockstars We had an issue in my neighborhood where a water main pipe burst, leaving a giant mess of a leak spewing into the street. We called numerous plumbing companies who all said they couldn't get out in a timely manner. RooterPlus! said no problem, we'll be out asap.Josh...

Neighborhood rockstars

We had an issue in my neighborhood where a water main pipe burst, leaving a giant mess of a leak spewing into the street. We called numerous plumbing companies who all said they couldn't get out in a timely manner. RooterPlus! said no problem, we'll be out asap.Josh came out, assessed the situation and said he had to go get some more supplies. He came back with the necessary supplies and got to work. And he worked and worked and worked from 6pm until 4:30 am! He had to call in reinforcements (Josh 2) and they worked hard as a team to repair the issue. Then they came back out only 5 hours later to put the finishing touches on the job.I think I speak for the entire neighborhood when we say THANK YOU SO VERY MUCH for being absolute rockstars and getting our neighborhood back up and running.


Matt S.

7/14/22

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