Plumbing Emergency!! Oh No… What Do I Do?

Plumbing Emergency!! Oh No… What Do I Do?

I had a friend call me last week who unfortunately had a hot water line to his washing machine break.  He knew what to do and immediately turned off his water and called us.  He asked me on the phone if all of our customers know what to do in case of an emergency like this.  Bam!!!  Blog topic…

What to do in case of a water pipe burst?

Though we hope that a water line burst never happens at your home, you can never predict such incidents and should always have this information handy. It is quite scary but if you are prepared and have an understanding on what can be done immediately, it makes the experience less frightening.
Since the water supply pipe is pressurized, it leads to a sudden gush of water pouring out in event of a burst. There is no indication or warning in this case, unlike the sewer main backup, wherein the water starts to drain only slowly.
It is crucial to understand the most important thing if the water pipe bursts and there is a plumbing emergency – Water needs to be turned off completely from the source. This can be done in either of the ways:


* You will need to turn off the main shutoff valve, which could be located at the front of the house. In case it is a ball valve, the level will have to be turned one quarter in order to turn off the water supply. However, in case of the older gate valve, you will need to move the handle clockwise. An easy way to remember is “Righty tighty – Lefty loosy”.


* You could alternatively turn off the water at the meter. To know where it is located, you will need to recall where the local utility company representative goes to read the meter each month to check on your water consumption. You will require the right tools since this procedure cannot be done easily without the appropriate equipment.

* It is therefore advisable to purchase a meter key from your nearest hardware store and have the peace of mind that you will be able to manage and bring the situation under control at a short notice. Even though you will not be able to repair the plumbing damage and will require professional help in replacing the pipe etc, it will save you quite a lot of clean-up if you act on time and have the right tool handy.



Once the water supply is turned off from the mains, you should also do one more thing.


The hose faucets located outside the house should be opened up, so that the residual water from the water pipes gets drained outside rather than inside.


After you have taken these handy steps, give us at RooterPLUS a call at 770-888-1931. We will be right out, get the leak fixed and get your water back on.


Please share this information with as many people as possible…


Thanks



4.7 out of 5 stars - 5020 votes

4.7 Stars (5020 Reviews)

Robert came out quickly and did a fantastic job. He found the leak quickly and did a quality repair to a poorly joined pipe by the builder. I am very pleased with the work provided. He went the extra mile and also replaced the pine straw that was removed for the repair. Work was NOT cheap but... Robert came out quickly and did a fantastic job. He found the leak quickly and did a quality repair to a poorly joined pipe by the builder. I am very pleased with the work provided. He went the extra mile and also replaced the pine straw that was removed for the repair. Work was NOT cheap but I got what I needed - immediate response and repair. I recommend if you are in a pinch.
Great service and work done really good. Steven E. hands down the best. The way he works with the machine, makes it look easy. He explained every detail about the job we was going to do. And all his knowledge is awesome. I will recommend him and the company to anyone needing service at their... Great service and work done really good. Steven E. hands down the best. The way he works with the machine, makes it look easy. He explained every detail about the job we was going to do. And all his knowledge is awesome. I will recommend him and the company to anyone needing service at their homes. Thank You Steven!
Steven was very knowledgeable and educated us on septic tanks. We luckily had gravel drainage so he recommended cleaning out our septic tank completely and putting biodegratible in the drainage field. He was here from 4:00-6:30 and explained everything to my husband. In the past when we had our... Steven was very knowledgeable and educated us on septic tanks. We luckily had gravel drainage so he recommended cleaning out our septic tank completely and putting biodegratible in the drainage field. He was here from 4:00-6:30 and explained everything to my husband. In the past when we had our septic tank pumped they did it incorrectly. I feel confident in Steven’s work and we have a 12 month guarantee. It was costly but for what he did worth every penny. Thank you Steven for your expertise job.
Steven was so awesome and very knowledgeable of the system that he taught me a lot. He did a good job alone and I would recommend and already did to someone else. I like the fact he drove a long way and there was no charge for him to come out! I will use him again in another 4-5 years if he... Steven was so awesome and very knowledgeable of the system that he taught me a lot. He did a good job alone and I would recommend and already did to someone else. I like the fact he drove a long way and there was no charge for him to come out! I will use him again in another 4-5 years if he still with the company! Thanks Steven again!
David O. Showed up on time and prepared. Very professional at his craft. Explained everything in detail, and got the job done! I will definitely be giving Rooter Plus my business going forward! Thank you David O.!!!
Ken H was excellent! He was professional and efficient in diagnosing my problem with my water heater. He offered various options for replacement and went out of his way to get the job done the same day. I would highly recommend him and Rooter Plus!
Great customer experience, with experienced staff. I called the office for water leakage on Sunday morning and they schedule me with Technician arrival in 30 mins. Jason reached on time, investigate the problem and able to find the source of leak in few minutes, which was definitely tricky and I... Great customer experience, with experienced staff. I called the office for water leakage on Sunday morning and they schedule me with Technician arrival in 30 mins. Jason reached on time, investigate the problem and able to find the source of leak in few minutes, which was definitely tricky and I believe only an expert eye like Jason can capture it. He walked me over the issue, fixed it and saved my Sunday morning. RooterPLUS is on my speed dial now for any plumbing issues.
It is usually unlikely that you see someone young working hard and have a good attitude along with it. Robert definitely displayed that while he was at work today and I had the pleasure to meet him and tell you about it. Keep up the good work Robert it will pay off!

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